The Insurance Brokers’ Association of India (IBAI) president Sumit Bohra is hopeful that their recommendations on making the grievance definition more robust, strengthening anti-mis-selling provisions and allowing intermediaries to represent policyholders at grievance redressal forums will be accommodated when IRDAI issues master circulars on these regulations in future. He also bats for trail-based commissions model, which can help curb mis-selling in this interaction with Moneycontrol. Tune into Simply Save for more.