Lack of empathy leading to rise in complaints: RBI

RBI Deputy Governor Swaminathan J urged new-age bankers to be vigilant against cyber threats and prioritize foresight over advanced systems. He emphasized the importance of balancing technological advancements with personal responsibility and empathy in customer interactions. Swaminathan highlighted that trust…

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Govt strengthened engagement with rating agencies: Finance Ministry

Despite holding the lowest investment-grade ratings from S&P, Fitch, and Moody’s, India’s economic outlook is strengthening through sound macroeconomic fundamentals, infrastructure development, and financial sector reforms, Parliament was informed. These efforts aim to positively impact India’s credit profile and long-term…

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