Bengaluru (Karnataka) [India], Bhartiya Converge, the Global Capability Centre (GCC) enablement platform of Bhartiya Urban, today announced the appointment of Eric Pagdiwalla as Chief Operating Officer (COO). In his new role, Eric will lead the company’s Consulting, Operation strategy, Customer Success to strengthen the execution capabilities and help scale its integrated GCC enablement model as the business enters its next phase of growth.